Yes, Royal Oak provides a 2-year limited warranty on all products and labour, including our stunning custom stairs. Your coverage begins once payment is made in full. This gives our clients peace of mind that every stunning staircase built by our skilled craftsmen is protected. For full warranty terms and details, please click here and start your next project with confidence.
If the Customer terminates or cancels the Agreement or Sales Order, they will be responsible for all costs incurred by Royal Oak up to the day of cancellation. This includes planning, design, and custom work already completed. We strive to ensure fairness, but custom stair projects involve time, materials, and skilled labour that seamlessly blend beauty and function, even in early phases.
Yes, Royal Oak carries full insurance coverage to protect both homeowners and contractors throughout your next project. Whether we’re crafting stunning custom stairs in Richmond Hill or designing elegant railings elsewhere in the GTA, your home and our skilled craftsmen are covered. We take every step seriously—safety, quality, and aesthetics are built into every project from start to finish.
Royal Oak has been proudly serving clients for over 30 years. Our long-standing presence in the industry reflects our stability, consistent quality, and dedication to customer satisfaction. From Richmond Hill to across the GTA, we’ve built stunning staircase designs that stand the test of time, blending craftsmanship with beauty and vision to deliver long-lasting results you can trust.
Absolutely. Royal Oak has worked alongside many respected Designers, Architects, and Builders across the GTA and Richmond Hill. We would be happy to provide references upon request. Whether it’s a stunning custom stairs installation or a full railing redesign, our past collaborations highlight our dedication to craftsmanship, aesthetics, and bringing each client’s vision to life with skill and professionalism.
Yes, safety is as important as aesthetics in every project. Our approach combines exceptional design with solid engineering to reduce risks. Stunning staircases built by Royal Oak prioritize functionality without compromising beauty. With carefully chosen materials and code-compliant layouts, we ensure your stairs seamlessly blend into the home while delivering safe passage for every generation under your roof.
Wood, glass, and metal are the most popular materials for custom staircases in Toronto. Wooden stairs offer classic appeal and warmth, while glass and steel provide a sleek, modern look. The best material depends on your home’s style, durability needs, and how you want your staircase to blend with other finishes.
Installing a custom staircase typically takes 4 to 6 weeks, depending on design complexity and materials. Timelines include site measurements, fabrication, and finishing. For homes with existing stairs or multi-level floors, additional prep may be needed. Weather and permit approvals can also affect timing in Toronto-area renovation projects.
Yes, custom staircases generally cost more than standard stairs due to personalized design, premium materials, and skilled craftsmanship. Pricing reflects the level of detail, railing style, and layout changes. However, homeowners gain lasting value, tailored aesthetics, and a staircase that seamlessly fits their space and lifestyle preferences.
Absolutely. Custom stairs enhance interior appeal and often boost resale value. Homebuyers appreciate professionally crafted features that stand out. In areas like Richmond Hill or Toronto, a stunning staircase with quality railings can make a lasting impression, especially when it blends well with overall home upgrades or remodels.
Current staircase trends include floating stairs, glass railings, metal stringers, and minimalist wooden designs. Homeowners now favour clean lines, open risers, and LED lighting for added elegance. Designs that seamlessly blend functionality with aesthetics are in demand—especially those that make a statement without compromising safety or space efficiency.
